Introduction
At BCHomez, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website to browse Vancouver real estate listings or contact us for inquiries. By using our website, you agree to the terms outlined in this policy.
This policy was last updated on May 13, 2025.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: When you submit a contact form or make an inquiry, we may collect your name, email address, phone number, and any messages you provide.
- Search and Browsing Data: We collect information about your searches (e.g., property types, cities, price ranges) and how you interact with our website, such as pages visited and time spent.
- Device and Log Data: We automatically collect information about your device, including IP address, browser type, operating system, and access times.
- Cookies and Tracking: We use cookies to enhance your experience, such as remembering your search preferences. See the "Cookies" section below for more details.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries about real estate listings and provide personalized customer service.
- To improve our website and services, such as optimizing search results and user experience.
- To analyze website usage and trends to better understand our audience.
- To communicate with you, including sending updates about properties that match your search criteria (if you opt-in).
- To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers (e.g., email services, analytics providers) who help us operate our website and provide services.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, safety, or property of BCHomez or others.
- Business Transfers: If BCHomez is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
- Essential Cookies: Necessary for the website to function, such as maintaining your session.
- Analytics Cookies: To collect information about how you use our website, helping us improve our services.
- Preference Cookies: To remember your settings, such as search filters or display preferences.
You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: joe@bchomez.com
Phone: 604-720-0438
Address: Joe Manhas Personal Real Estate Corp, eXp Realty, Vancouver, British Columbia, Canada
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